Privacy Policy

1. Information We Collect

We collect only the personal information necessary to provide our services and respond to your requests. This may include:

• Personal identifiers: name, phone number, email address, and mailing/service address.
• Project details: property address, service type, project scope, preferred dates, and photos you share.
• Payment information: billing details processed securely through our payment provider (we do not store full card numbers).
• Communications: messages, form submissions, and call notes when you contact us.
• Usage data: pages visited and general device/browser info collected automatically when you browse our website.

Under Arizona law (A.R.S. § 44-7691), "personal information" means your first name or first initial and last name in combination with one or more of the following: Social Security number, driver license number, financial account number, or other identifying information that could permit identity theft.

2. How We Use Your Information

• To respond to inquiries and provide free estimates.
• To schedule, perform, and deliver landscaping, junk removal, yard cleanup, tree trimming, and related services.
• To communicate with you about your project, including scheduling and follow-ups.
• To process payments and maintain service records.
• To improve our website, services, and overall customer experience.
• To comply with legal obligations and protect our legitimate business interests.

3. How We Share Your Information

We do not sell your personal information. We may share information only in these limited circumstances:

• Service providers: trusted vendors (e.g., email delivery, payment processing, scheduling tools) who help us operate, under agreements restricting further use.
• Legal compliance: when required by Arizona or federal law, court order, or government request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with continuity of this policy.
• Safety: to protect rights, property, or safety of our customers, employees, or the public.

4. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security & Breach Notification

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission or electronic storage is completely secure.

In accordance with the Arizona Data Breach Notification Act (A.R.S. § 44-7691), if we discover a breach of the security of our system that compromises your unencrypted personal information, we will notify affected Arizona residents in the most expedient time possible and without unreasonable delay. Notice may be delayed if a law enforcement agency determines notification will impede a criminal investigation. Notification may be provided in writing, electronically, or by telephone as permitted by Arizona law.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time, subject to applicable legal retention requirements.

7. Your Rights and Choices

As an Arizona resident, you have the right to:

• Request access to or a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of receiving promotional communications at any time.
• Withdraw consent for any data processing that relies on your consent.

To exercise any of these rights, contact us using the information in Section 9 below. We will respond to verified requests within a reasonable timeframe, not to exceed forty-five (45) days, consistent with applicable Arizona law.

8. Children's Privacy

Our website and services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: contact@propropertysolutionsaz.com
• Phone: (928) 503-3293
• Location: Yuma, Arizona

Arizona residents may also report concerns to the Arizona Attorney General's Office: https://www.azag.gov.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.